Shipping and Returns
Shipping Information
By default, all orders are shipped via Fedex, although we can ship UPS as well. Often, shipping is overestimated, and if so, we will reduce your charges for shipping. Orders are shipped direct from the OKC manufacturing facility in Franklinville, NY and will be shipped within 1-3 business days. You will be notified by phone or email if an order cannot be shipped within this time frame. If you would like to ship on your own Fedex or UPS account, please Contact Us and we will make the adjustment for you.
Returns
All returns must be received within 30 days of date of purchase.
If you have received a defective product, please contact us to schedule an exchange or refund.
We will pay return shipping if we ship the wrong item to you.
If you would like to return your item for any reason other than defect or mis-shipment, a 20% re-stocking fee will apply.
Please Contact Us to schedule a return, exchange or refund.